A man and a woman reviewing the HelmCore dashboard on a laptop in a shopping centre

Retail Operational Intelligence, for Multisite Estates

HelmCore correlates POS, network, IoT and energy across every site into one view, so each outage arrives with its root cause, its real-time cost and the next step.

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OUR CUSTOMERS

Trusted by leading organisations across Ireland.

One view across the whole estate

POS, network, IoT and energy systems were never built to talk to each other. HelmCore correlates all of them into a single, role-customisable dashboard, so everyone from head office to the store floor is looking at the same picture.

Team reviewing financial exposure across the estate

What it means for the business

HelmCore translates technical events into real-time financial impact, using cost parameters validated against your business. Correlated signals become one financial and operational answer, so an issue is something you can act on and explain, not just a line in a log.

Built from deep retail expertise

HelmCore runs on the infrastructure you already have: no new hardware, no new admin layer. It's built from years of experience in multi-site retail operations, structured around the operations buyer and the financial outcome that matters most to your business.

Root cause and remediation guidance, built in

HelmCore surfaces the root cause and remediation instructions alongside each incident, so your team knows what happened and what to do next, without cross-referencing siloed tools to find out.

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HOW HELMCORE WORKS

HelmCore connects the systems already running across your estate, correlates their signals in real time and turns them into operational and financial insight your team can act on.

Connect

HelmCore runs on the infrastructure already in your stores. No new hardware to install.

Correlate

POS, network, IoT and energy signals are brought together into one view, correlated in real time.

Understand

See what each issue means for the business, with root cause and remediation instructions alongside it.

Getting started with HelmCore

From first conversation to fully live, here's what the process looks like.

Discovery

We start by understanding your requirements and how your team plans to use HelmCore.

Solution Alignment

We agree how HelmCore fits your business and what needs to be configured for your estate.

IT Liaison

We work with your IT team or provider to cover integrations and technical requirements.

Setup & Configuration

We configure HelmCore for your organisation and your users.

Go Live

Your platform goes live and your team is ready to use it.

Go-Live Support

We guide you through the initial transition period to make sure everything runs as expected.

blogs and articles

Latest insights and trends

Retail Operations

Know the Fix Before You Dispatch Anyone

A two-minute fix shouldn't cost a two-hour call-out. The cost sits in the distance between the fault and the fix.

Retail Operations

Five Tools. Five Logins. One Simple Question.

Retailers have plenty of technology data. The challenge is turning signals from POS, network, IoT and energy systems into one operational picture.

Retail Operations

Retail Doesn't Need Another Observability Platform. It Needs Operational Intelligence.

Retailers don't need more dashboards. They need to understand what's happening across their estate, why it matters and what to do next.

Retail Operations

A Store Can Be Open and Offline at the Same Time

A nationwide broadband failure can disrupt multiple stores simultaneously, leading to confusion and lost revenue.

Retail Operations

When Your Store Managers Report Outages First

When the shop floor is your first alert, a peak trading hour is gone and trust in central teams slips with it.

Retail Operations

The £9.4 Billion Weekly Blind Spot in UK Retail

UK retail turns over £9.4 billion a week. The gap between something failing and IT knowing is where cost sits.

Retail IT Management

When the Customer Knows Before Your Team Does

When customers spot an outage before your team does, the problem isn't just downtime. It's visibility.

Retail Operations

The Engineer Call-Out That Never Needed to Happen

€279,900 a year in one 346-store estate, spent because the diagnosis arrived after the engineer did, not before.

Retail IT Insights

The Real Cost of Finding Out Too Late in Retail

McDonald's and Sainsbury's both had customers spot it first. The test is catching it in the signal, not at the till.

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One view. Every site. Every cost.

Book a demo and see what HelmCore shows you about your estate that you can't see today.

Book a Demo